How to withdraw Bitcoins

Requirements for successful Bitcoin withdrawal

Add login to your account
You have most likely done this when starting to use our platform, but if you haven't when you try to withdraw, the app will prompt you to add either Google Login, or Apple ID Login to your account.
Add and verify your email
You have most likely done this when starting to use our platform, as its prompted after logging in. But if you haven't, when you try to withdraw, the app will guide you through adding e-mail to your account.
Have balance over minimum withdrawal of 0.00000020 btc
Our platform has minimum withdrawal like every other crypto platform, and they exist to avoid spamming very small withdrawals. Minimum withdrawal on Lightning network is very small, 0.00000020 btc, and on Binance Smart Chain and Bitcoin mainnet the minimum withdrawals are updated automatically based on current withdrawal fees, and can be seen on withdraw screen after choosing the network you want to use.

Where to withdraw your Bitcoins to

To withdraw Bitcoins you need to first decide where you want to withdraw to, here's your two options

Withdrawing Bitcoin to Exchanges

If you want to exchange your Bitcoins to your local currency such as USD or EUR, the best option is to withdraw your Bitcoin directly to exchanges. If the options listed below aren't available in your region, you can always search in Google for Exchanges that are available in your country.

Binance: Most popular exchange
Supports Bitcoin lightning deposits, is easy to use, so its first choice to use when choosing and exchange
Coinbase: Very popular in USA
Very popular and trusted exchange in USA, but unfortunately only supports Bitcoin mainnet, which has very expensive fees

When you have chosen your exchange, register or login into it, and in the exchange main page find an options to Deposit, or to Receive Bitcoin in the exchange

If you have trouble finding this, search the help page of your chosen exchange, or contact their support for assistance

In the deposit screen, you usually need to choose with Cryptocurrency you want to deposit into the exchange, so choose Bitcoin.

Depending on the exchange, you can choose which Transfer network you use to make the deposit, and the options are dependant on the exchanges

Lightning network
Cheapest and fastest transfers, the obvious choice if available
Binance Smart Chain
Second cheapest and fastest transfers.
Bitcoin mainnet, or just Bitcoin
Most expensive and slowest transfers.

If available, choose Lightning network, and on this example we will choose it, as its the most common and the best choice.

After choosing the network, you may be prompted on the amount you want to deposit to the exchange, so choose a amount here that you know is available in your account in the platform.

To help you write the number correctly, you can change your formatting in the wallet screen to be Bitcoin, 12 decimals, so you can clearly see the balance in same units it most likely appears in the Exchange

At this point you will be presented either Address, or Lightning Invoice that you need to copy to your clipboard. This is the address that will be used to tell our platform where to send you Bitcoins to.

Open our app and go to wallet, then choose Withdraw, and select Lightning Network. Paste the address/invoice you have previously copied to the address field, and input the amount you want to withdraw.

Note. On lightning invoice this amount should be the same you have inputted in the exchange.

Confirm your withdrawal and within a moment the Bitcoins will arrive to your Exchange account.

Now its just a matter of selling the Bitcoin in the exchange to your local currency, and withdrawing it to your bank account.

Above a full tutorial on how to withdraw Bitcoin to Binance, if you can't see it properly, click here

Withdrawing Bitcoin to your own Bitcoin wallet

If you want to hold your Bitcoin for long term, your best option is to withdraw it to your own wallet for safekeeping purposes. If the wallet options listed below aren't available in your region, you can always search in Google for wallets that are available in your country.

ZBD wallet: Works everywhere
Supports Bitcoin lightning deposits, is easy to use, so its first choice to use when choosing wallet
Bitcoin.org official wallets: The official choice
The official wallets chosen by Bitcoin.org are your safest bet, however they don't currently have lightning wallet recommendation that supports also iOS or is easy to setup

When you have chosen your wallet, register or login into it, and in the wallet main page find an options to Deposit, or to Receive Bitcoin in the wallet

If you have trouble finding this, search the help page of your chosen wallet, or contact their support for assistance

In the deposit screen, you usually need to choose with Cryptocurrency you want to deposit into the wallet, so choose Bitcoin.

Depending on the wallet, you can choose which Transfer network you use to make the deposit, and the options are dependant on the wallets

Lightning network
Cheapest and fastest transfers, the obvious choice if available
Binance Smart Chain
Second cheapest and fastest transfers.
Bitcoin mainnet, or just Bitcoin
Most expensive and slowest transfers.

If available, choose Lightning network, and on this example we will choose it, as its the most common and the best choice.

After choosing the network, you may be prompted on the amount you want to deposit to the wallet, so choose a amount here that you know is available in your account in the platform.

Note. On lightning invoice this amount should be the same you have inputted in the exchange.

Confirm your withdrawal and within a moment the Bitcoins will arrive to your personal wallet.

Above a full tutorial on how to withdraw Bitcoin to personal wallet, if you can't see it properly, click here

Common problems

We have tried our best to streamline the withdrawal process as much as possible, so there shouldn't be any issues, but every now and then there's some issue such as inputting address incorrectly, or trying to withdraw too little amount and so on.

Email needs to be verified
If you receive an error your email isn't verified, please press the button along the error to verify your email. You will receive an email that includes a link that you need to press to verify your email.
Login needs to be added
If you receive an error that a login needs to be added, simply press the button along the error to add login, either Google or Apple ID to your account.
Minimum withdrawal error
First of all, change your units to whole Bitcoins in wallet screen. Press format in the wallet screen, then choose Bitcoin, 12 decimals, so the numbers will be easier to understand.

The minimum withdrawal is 0.00000020 btc, which is a very small amount, in Bitcoin lightning network. So if you are using Binance Smart Chain or Bitcoin mainnet, I strongly suggest you to use Bitcoin lightning instead. If you still don't have enough balance, wait a while, because the minimum withdrawal will be very quick to reach, even with out free options.

If you are still having problems, I strongly suggest you to watch the both videos of Exchange withdrawal and Personal wallet withdrawal to make sure you are performing the steps correctly wherever you are withdrawing to.

If you have any questions or need help, don't hesitate to contact us directly at [email protected]